Our brands come from humble beginnings and a passion for connecting travellers to the local authenticity of a location. We aim to bring people together in new ways, to create lifelong travel memories that can’t be found in a guidebook, and to help people discover the true experience of a place.
Through our brands Punthill Apartment Hotels and Veriu Hotels & Suites, we operate 25 hotels across Australia and have over 35 years of brand history. Our ambitious plan to operate 80 hotels becomes closer this year with numerous new hotel openings across the country, and this means we’re well on our way to achieving our mission of becoming the largest Australian-owned apartment hotel operator.
Our people are incredible because they're empowered to be themselves. We're not about hierarchy or rigid structure. Instead, we create an environment where people can make decisions, feel supported and access unlimited opportunities for growth. Our values of Relationship-Focused, Integrity, Personal Growth & Ownership Mindset guide our actions and decisions, and are what our diverse culture is all about.
Now is the perfect time for like-minded people to join our expansion journey. If you’re looking for a meaningful role that can make a serious impact, within a culture that allows you to be truly you – you’ve found us and we can’t wait to hear from you!
An exciting opportunity to take the lead at Punthill South Yarra, driving business performance, strengthening corporate relationships, and enhancing the guest experience. This role is all about building strong local connections, growing the corporate base, and identifying smart ways to optimise operations and generate revenue.
Punthill South Yarra is a 4.5-star apartment hotel ideally located on the corner of Toorak Road and Chapel Street, placing guests in the centre of one of Melbourne's most vibrant lifestyle destinations. Featuring 47 spacious studio, one and two-bedroom apartments, we welcome a diverse mix of corporate travellers, long-stay guests, and leisure visitors seeking the convenience of apartment living with hotel-style service.
Our hotels are run, structured and managed like small businesses and our Hotel Managers understand that genuine success requires them to remain focused on the commercial drivers that really equate to success. Surrounded by a passionate and supportive shared-services structure and operations team, you'll bring a strong commercial understanding, out-of-the-box thinking and a hands-on approach to drive the success of your business.
Your responsibilities will require you to:
Optimize business turnover and delivery of business operating profit
Design, execute and drive business development and growth
Establish a high-performance team aligned to our core values of Relationship Focused, Integrity, Personal Growth & Ownership Mindset
Manage daily hotel operations in line with our Veri-Best Framework
Optimize guest satisfaction and engagement with a key focus on the corporate long stay customer.
Drive business compliance and critical incident management
Facility and asset management,
Management administration and reporting
Benefits
You'll be someone looking for a long-term career with a growing, Australian-owned hotel group. Access:
National career growth opportunities
Accelerated development in a variety of hotel management or corporate areas
Comprehensive onboarding & ongoing support
The chance to join our Fast-Track Hotel Management Development program
Genuine flexibility and job security
High performing culture that values relationships & individuality, where our leadership know you by name
Generous referral bonuses when you refer your friends to work with us (up to $1000)
Discounts on accommodation across our network
Discounts on private health insurance
Access to our Employee Assistance Program
Desired Skills and Experience
About You
We work in a fast-paced environment where no day is the same, so we’re looking for people who are adaptable, enjoy variety and operate with an ownership mindset.
The successful person must have:
Approved Australian working rights (Australian Citizenship, Permanent Residency or a Visa with approved working rights)
Be willing to obtain a First Aid Certificate and Liquor Licence (at Veriu expense)
A high level of commercial and financial understanding is integral.
A strong focus on relationship building to create genuine connections with our team, guests and stakeholders.
Demonstrated experience developing and leading a high performing team
Expertise in problem solving and influencing business performance
High standards of attention to detail and communication (written & verbal)
Passion for personal growth and pushing business performance limits
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